Ready Cable, founded in 1988, is a supplier of Rebar, Post-Tension Cables, and lumber for the residential and commercial construction community. With multiple production facilities and walk-in storefronts across Texas, Ready Cable offers high-quality products, exceptional customer service, and prompt turnaround times. As a member of industry associations like the Post-Tensioning Institute, Ready Cable has the expertise to meet all project needs.
Role Description
We are seeking a highly motivated and experienced Inside Sales / Customer Service Administrator to manage daily operations at our Waco storefront. This role is critical in ensuring a smooth customer experience, processing orders efficiently, and supporting field sales and operations teams. The ideal candidate will bring a strong background in construction-related sales or service, excellent communication skills, and a customer-first mindset.
Responsibilities
Serve as the primary point of contact for walk-in, phone, and email customer inquiries.
Provide product knowledge and pricing for rebar, post-tension cable, and related construction materials.
Accurately enter sales orders, quotes, and purchase orders into the system.
Coordinate with production and logistics teams to ensure on-time deliveries.
Maintain storefront inventory and assist in restocking and ordering materials as needed.
Build and maintain strong customer relationships by delivering prompt and professional service.
Handle customer issues, returns, and complaints with urgency and resolution-focused communication.
Support outside sales representatives with quotes, documentation, and customer follow-ups.
Maintain accurate records of transactions and customer interactions.
Qualifications
Experience in inside sales, customer service, or a related role (construction materials industry preferred).
Strong knowledge of rebar, post-tension systems, or construction supplies is a plus.
Excellent communication and interpersonal skills.
Proficiency with sales/order entry systems and Microsoft Office Suite.
Highly organized and detail-oriented with the ability to multitask.
Self-starter with a positive attitude and strong problem-solving abilities.
Ready Cable offers the following Benefits:
• Medical
• Vision
• Dental
• Paid Vacation
Job Type: Full Time
Location: Waco
Salary: TBD
Why Join Ready Cable?
Industry leader with over 35 years of experience
Competitive pay and benefits
Supportive, team-oriented environment
Opportunity to grow within a reputable company
Make a direct impact on local construction projects
Principals only. Recruiters, please don't contact this job poster.